Voice-first, not credit-pooled,
with predictable pricing.
My AI Front Desk bundles voice, SMS, chatbot, CRM, email and forms into one credit pool. If you mostly need the phone answered well, OnCallClerk does that one job at a third of the entry cost. From $29/month with flat plan minutes and clear overage, no shared credit math.
How the math actually works
Both products charge for usage. The difference is how. My AI Front Desk uses a shared credit pool across all channels. We use flat plan minutes for voice with clear per-minute overage.
| Plan | Monthly | Voice minutes | Voice overage |
|---|---|---|---|
| My AI Front Desk Free | $0 | 20 / mo | No overage pool |
| My AI Front Desk Business | $99 ($79 annual) | 200 / mo | 25 credits/min ($0.25/min) |
| OnCallClerk entry | $29 | Plan minutes | Flat per-minute, voice-only |
The honest comparison: My AI Front Desk is a strong pick if you want one tool replacing voice, SMS, chatbot, CRM and email. They claim to replace $1,531/month of separate tools for $99. If you only need the phone, paying for nine bundled features is overkill. Voice on the $99 plan caps at 200 minutes; busy weeks push you into credit overage at $0.25/min.
Pricing verified from myaifrontdesk.com/pricing on May 7, 2026.
Two different bets on what an AI receptionist should be
My AI Front Desk
- One platform for voice + SMS + chat + CRM + email + forms
- $99/mo Business-in-a-Box (200 voice min)
- Credit pool shared across all channels
- Voice overage: $0.25/min on Business plan
- Free tier with 20 minutes for evaluation
- Zapier on Business; API access on Enterprise only
- White-label reseller program available
Best for: businesses replacing 5+ disconnected tools
OnCallClerk
- Voice-first: phone done well, end to end
- From $29/mo with the AI agent included
- Flat plan minutes, no credit math
- HubSpot, Slack, Google, Zapier on standard plans
- Calendar booking and call transfers included
- US + UK numbers; UK rolling out
- White-label reseller program available
Best for: businesses where the phone is the front door
When My AI Front Desk is the right pick
My AI Front Desk has built genuine multi-channel infrastructure. If your operation runs on a mix of inbound phone, SMS conversations, web chat, and email follow-up, and you currently juggle Twilio, Intercom, HubSpot, Calendly, and a few other tools, consolidating to one $99/month subscription is a real win.
They have been at this since 2023, the AI CRM is a thoughtful product, and the white-label reseller program is mature. For mid-market companies running a centralised customer operations team across many locations, the platform play makes sense.
Pick OnCallClerk if voice is the channel that matters most, you do not want overage tied to a shared credit pool, you want lower starting pricing, or you want native HubSpot and Slack on standard plans rather than gated to Enterprise.
On every OnCallClerk plan, from $29
Voice-first agent
Built specifically for phone calls. Natural turn-taking, fast response, low latency.
Flat plan pricing
Plan minutes plus simple per-minute overage. No credit pool, no shared meters.
Calendar booking
Live availability checks, slot offers, and event creation in Google or Outlook.
HubSpot, Slack, Zapier
Native HubSpot and Slack on standard plans. Zapier for everything else.
Industry templates
Pre-built configurations for plumbers, HVAC, dental, legal, real estate, salons.
US and UK
US numbers live; UK numbers rolling out. UK-registered legal entity.
Other My AI Front Desk alternatives
Depending on your priorities, these platforms are also worth evaluating.
Bilingual AI answering for US small businesses. From $49/mo with native iOS and Android apps.
Best for: Solo operators wanting bilingual at the entry tier
Born at Google. Per-unique-customer pricing with unlimited minutes. SOC 2 / ISO 27001 / HIPAA.
Best for: Compliance-sensitive businesses with low call volume
AI receptionist with a white-glove tier. 50+ voices, simple per-minute overage.
Best for: Businesses wanting custom prompt engineering done for them
EU-based AI for restaurants and salons. WhatsApp, Instagram, voice in one inbox.
Best for: EU restaurants and salons with WhatsApp-heavy flow
Frequently asked questions
What is My AI Front Desk and what does it do?
My AI Front Desk (myaifrontdesk.com) is a multi-channel AI workforce platform. It bundles an AI receptionist, web chatbot, SMS agent, AI CRM, AI emails, web forms, calendar, outbound, and ticketing into a single subscription. Pricing is $0 Free, $99/month Business-in-a-Box ($79 if billed annually), and custom Partner/Enterprise. Voice overage on the Business plan is 25 credits/minute, where 1 credit = $0.01, so $0.25 per overage minute.
How is OnCallClerk different from My AI Front Desk?
My AI Front Desk is a multi-channel suite. OnCallClerk is voice-first. We focus on the phone and the things that matter for inbound calls: natural-sounding answering, calendar booking, call transfers, and CRM logging. If you want one tool to handle voice, SMS, web chat, email, forms and ticketing, My AI Front Desk is a better fit. If you want the phone done well at a lower starting price, OnCallClerk is the alternative.
Is OnCallClerk cheaper than My AI Front Desk?
At the entry tier, yes. OnCallClerk starts at $29/month with the AI phone agent included. My AI Front Desk Business-in-a-Box is $99/month ($79 annual). My AI Front Desk has a free tier with 20 voice minutes; if you genuinely only need 20 minutes a month, that is unbeatable. For real production use, comparing $29 to $99 is the honest comparison.
Does OnCallClerk use credit-based overage like My AI Front Desk?
No. OnCallClerk uses flat plan minutes with predictable per-minute overage in USD. My AI Front Desk uses a credit pool (1 credit = $0.01) where voice consumes 25 credits per minute on the Business plan. That works out to $0.25 per overage minute for voice. The complication is that the same credit pool is shared across SMS, chatbot, forms, and web voicebot, so a busy SMS month can deplete your voice credits and vice versa. We keep voice and other channels separate.
Does OnCallClerk integrate with HubSpot, Slack, and Zapier?
Yes to all three. HubSpot and Slack are native integrations. Zapier is also available. My AI Front Desk has Zapier on the Business plan and full API access on Enterprise only. With OnCallClerk you get the integrations you need on standard plans.
Can I use My AI Front Desk and OnCallClerk together?
Some businesses do. They use My AI Front Desk for SMS, chatbot, and CRM and route phone calls to OnCallClerk for voice quality. We support call forwarding from any number, so this setup works. Most teams eventually consolidate to one tool, but during evaluation, running both for a month is a clean way to compare.
Does OnCallClerk have a white-label or reseller program?
Yes. OnCallClerk has a white-label program for agencies and resellers. You brand the platform as your own, set your own pricing, and we handle the underlying voice infrastructure. My AI Front Desk also has a white-label program. We are competitive on revenue share and our voice quality benchmarks well in head-to-head testing.
How fast can I get set up?
About 10 minutes. You enter your business website, services, and key FAQs. We generate the agent prompt, you pick a voice, and you forward your number. My AI Front Desk advertises a similar five-minute setup. Setup speed is not the differentiator, the day-to-day cost and voice quality are.
Get the phone done well
Voice-first. Flat pricing. Native integrations. Live in 10 minutes.