You wanted an AI that answers calls,
not another shared inbox.
Solwees is a strong product for EU restaurants and beauty salons that live in WhatsApp and Instagram. If you run a US or UK service business and your customers mostly call, OnCallClerk is the voice-first alternative. From $29/month with the AI phone agent included on every plan.
The Solwees pricing ladder, decoded
Solwees advertises plans from €39/month. Here is what each tier actually includes, and where AI and voice show up.
| Plan | Price | AI included? | Voice included? |
|---|---|---|---|
| Hub | €39/mo | No (inbox + CRM only) | No |
| Solo | €99/mo | Yes (text channels) | No |
| Studio | €249/mo | Yes | 100 minutes, then €0.30 to €0.39/min |
| Network | €499/mo | Yes | 300 minutes, then voice pack overage |
| Enterprise | From €999/mo | Yes | Custom |
OnCallClerk: from $29/month, AI phone agent included from the first plan. Voice is the product, not a tier you upgrade into.
Pricing data verified from solwees.ai/en/pricing on May 7, 2026.
Voice-first vs text-first
Solwees AI
- Built around a unified inbox: web chat, WhatsApp, Instagram, email
- Voice is added on higher tiers with metered minutes
- Strong fit for businesses where customers DM rather than call
- Restaurant and salon booking integrations are deep
- 14 day free trial, then plan starts at €39/mo (no AI) or €99/mo (with AI)
Best for: text-heavy customer flow
OnCallClerk
- Phone-first AI receptionist on every plan
- Sub-second reply latency tuned for live conversation
- Built for businesses where customers call to book
- Calendar, CRM, and dispatch integrations for service trades
- From $29/mo, AI voice included on the first tier
Best for: phone-heavy customer flow
The honest distinction is simple. Solwees is what you want if your bookings come through WhatsApp messages, Instagram DMs, and your website chat widget. OnCallClerk is what you want if your bookings come through the phone ringing. Both are valid. They are not the same product.
What each platform actually covers today
Solwees lists nine verticals on its site. Two are live. Seven are marked "soon". OnCallClerk has live, configured agents across the service economy.
Solwees AI, live today
- Restaurants
- Beauty salons
Listed as coming soon
- Barbershops
- Pet grooming
- Customer support
- Aesthetic medicine
- Massage and wellness
- Dental and medical
- E-commerce and retail
OnCallClerk, live today
- Plumbers
- HVAC
- Electricians
- General contractors
- Junk removal
- Locksmiths
- Towing
- Real estate
- Law firms
- Dental practices
- Medical clinics
- Veterinary
- Restaurants
- Salons and spas
- Property management
- Auto repair
Plus custom configurations
When Solwees AI is the right pick
Solwees is a serious product. There are situations where it is the better choice and we are not going to pretend otherwise.
Pick Solwees if you run a restaurant or beauty salon in the EU, your customers mostly book through WhatsApp or Instagram, and you want a unified inbox across web chat, DMs, email, and voice in one tool. Their integrations with SevenRooms, OpenTable, CoverManager, Booksy, Altegio, and Fresha are deep, and EU data residency on AWS Frankfurt is a real advantage if you sell to European consumers.
Pick OnCallClerk if your customers call you, you operate in the US or UK, you are not a restaurant or salon, and you want the phone answered correctly the first time, every time. We are not trying to be a unified messaging inbox. We are trying to be the best AI phone agent for service businesses.
Who is behind each product
Solwees AI
- Legal entity
- SMYADGT OÜ
- Headquarters
- Tallinn, Estonia
- Hosting
- AWS Frankfurt (EU)
- Compliance
- GDPR, signed DPA. SOC 2 and ISO 27001 audits in progress.
- Pricing currency
- EUR (USD, AED, SEK, PLN, MXN, BRL also displayed)
- Phone
- Spanish landline (+34)
OnCallClerk
- Legal entity
- United Kingdom registered
- Customer markets
- United States, with United Kingdom coverage rolling out
- Product focus
- Voice-first AI phone agent for service businesses
- Pricing currency
- USD, plans from $29/month
- Phone
- US numbers, UK numbers (rolling out)
On every OnCallClerk plan, from $29
24/7 phone answering
Every call answered on the first ring, around the clock. No voicemail, no missed leads.
Full transcripts
Every call transcribed and searchable. Review exactly what your AI said and what the caller wanted.
Industry templates
Pre-built agents for trades, healthcare, legal, real estate, junk removal, and more.
Flat USD pricing
Plans from $29/month with voice included. No metered minutes per call on entry tiers.
DPA available
Data processing addendum available for businesses that need a signed agreement.
US and UK ready
US numbers live today, UK numbers rolling out. Built for English-speaking markets first.
Other Solwees AI alternatives
Depending on your priorities, these platforms are also worth evaluating.
AI receptionist focused on small businesses. US market. Per-minute pricing model.
Best for: Small US businesses wanting a simple AI answering service
AI phone receptionist with workflow automations. Subscription tiers based on call volume.
Best for: Businesses that want texting follow-ups after calls
AI phone agent built for local service businesses. US-only.
Best for: Solo operators in trades and small services
AI receptionist platform with white-label and agency tiers.
Best for: Agencies reselling AI receptionists to clients
Frequently asked questions
What is Solwees AI and who is it built for?
Solwees AI is an EU-based booking and messaging platform for restaurants and beauty salons. It runs out of Tallinn, Estonia (SMYADGT OÜ) and is hosted on AWS Frankfurt with GDPR compliance. The product is chat-first (web chat, WhatsApp, Instagram, email) with voice as an add-on tier. Two verticals are live today: restaurants and beauty salons. Other verticals like dental, pet grooming, and customer support are listed as coming soon.
How is OnCallClerk different from Solwees AI?
OnCallClerk is voice-first. Every plan, starting at $29/month, includes a real AI phone agent answering calls from day one. We are built for US and UK service businesses across many verticals: trades, plumbing, HVAC, dental, legal, real estate, junk removal, medical, and more. Solwees is text-first and verticals-narrow. If your customers mostly call you, OnCallClerk is the better fit. If your customers mostly DM you on WhatsApp and Instagram, Solwees may suit you better.
How does pricing actually compare?
Solwees pricing starts at €39/month, but that Hub plan is unified inbox and CRM only, with no AI. The first plan that includes AI is Solo at €99/month, and that plan does not include voice. The first plan with voice is Studio at €249/month, capped at 100 voice minutes (overage is €0.30 to €0.39 per minute). OnCallClerk starts at $29/month with voice included from the first plan. For voice-heavy businesses, the gap is significant.
Does OnCallClerk handle WhatsApp, Instagram, and email like Solwees?
No, and we are honest about that. OnCallClerk is purpose-built for voice. We invest our engineering depth into the phone experience: latency, transfer logic, calendar booking, dispatch flows, and industry-specific intake. Solwees genuinely does more channels in one inbox. If a unified inbox across web chat, WhatsApp, Instagram, and email is the most important thing to you, Solwees is a strong fit. If a phone-first AI receptionist is the most important thing, OnCallClerk is.
Do you serve customers in the UK and Europe?
OnCallClerk is registered in the United Kingdom and serves US customers today, with UK coverage rolling out. We support international phone numbers and our pricing is in USD. If you are an EU restaurant or salon that needs Spanish or German speaking AI with EU data residency on day one, Solwees has a structural advantage there. If you are a UK or US service business, OnCallClerk is built for your market.
What verticals does OnCallClerk cover that Solwees does not?
Solwees has two verticals live: restaurants and beauty salons. OnCallClerk has pre-configured AI agents for plumbers, HVAC, electricians, junk removal, dental practices, medical clinics, law firms, real estate, contractors, locksmiths, towing, and more. If you are not a restaurant or a salon, Solwees does not have a live solution for you yet. OnCallClerk does.
How long does setup take?
OnCallClerk is live in about 10 minutes. You sign up, enter your business details, pick a voice, and your AI agent starts answering calls. Solwees offers a 14-day free trial as well, but their setup involves connecting messaging channels (WhatsApp Business, Instagram), syncing booking systems, and configuring the unified inbox before going live. If you only need the phone answered, OnCallClerk is faster to deploy.
Can I keep my existing phone number?
Yes. OnCallClerk supports both port-in of your existing business number and provisioning a new number. Calls are answered immediately, transcripts are saved, and your existing forwarding setup keeps working.
Get the phone answered, today
No metered voice tiers. No four-channel inbox you do not need. Just a phone-first AI receptionist for your service business, live in 10 minutes.