Your Jobber pipeline runs on requests — but a request only exists if someone answers the phone. OnCallClerk picks up every call, qualifies the job, and pushes a new client and work request into Jobber through webhooks and the Jobber API, so your quote-to-job flow never starts with a voicemail.
How this connects, honestly: This is a webhook and API integration, not a one-click native connector. OnCallClerk fires signed call events that you map into the Jobber API — directly, or through a workflow tool like Zapier. Our native, one-click integrations today are Google Calendar, Google Sheets, HubSpot, Slack, Outlook, and Calendly.
A Jobber pipeline starts with a request. OnCallClerk captures the caller, the job, and the address, then feeds a new client and work request into Jobber so your quote flow begins on its own.
Using the Jobber API, the call payload can match an existing client by phone or create a new one — no duplicate client records, no re-typing contact details.
The agent asks the questions you would ask — property type, job scope, timeline, budget range — so the request that lands in Jobber is worth quoting, not a tire-kicker.
Map service types to the right team, territory, or request category so a lawn quote and a one-off haul-away do not end up in the same undifferentiated pile.
The transcript, recording, and an AI summary ride along with each request, so whoever builds the quote already knows what the customer described on the phone.
For jobs that need an on-site quote, the agent can book straight into your Google Calendar and note the assessment request in Jobber for follow-through.
Enable outbound webhooks in your dashboard for call.completed, lead.captured, and booking.created. Each is a signed POST with the full structured call payload.
Route the webhooks into the Jobber API through your own endpoint, a workflow tool like Zapier or Make, or a small middleware that maps fields to Jobber clients and requests.
Decide how captured data becomes a Jobber client and work request, which service types map to which categories, and which calls should create a request versus a note.
Place a test call, watch the webhook fire, and confirm the client and work request appear in Jobber. Adjust the mapping and retry until it is clean.
Full payloads and event types are in the REST API & webhook reference. Want the simplest possible start? Log leads to Google Sheets and import into Jobber on your own cadence.
If you are in the field all day and the phone rings while you are on a job, this is the gap it fills — every call becomes a quotable request without you stopping work.
Mid-mow calls captured as work requests with property size and scope noted.
Read moreWalkthrough and recurring-clean requests logged while your crews are on site.
Read moreQuote requests captured over 90-decibel equipment you would never hear ring.
Read moreUrgent infestations qualified and routed into Jobber for same-week scheduling.
Read moreBookings captured with wet hands mid-polish, straight into your request pipeline.
Read moreSame-day haul-away requests filled while competitors run voicemail.
Read moreSign up, wire the webhook into Jobber, and turn the calls you miss on the job into work requests waiting for you when you get back to the truck.