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Field service · via webhooks

AI receptionist for Jobber businesses

Your Jobber pipeline runs on requests — but a request only exists if someone answers the phone. OnCallClerk picks up every call, qualifies the job, and pushes a new client and work request into Jobber through webhooks and the Jobber API, so your quote-to-job flow never starts with a voicemail.

How this connects, honestly: This is a webhook and API integration, not a one-click native connector. OnCallClerk fires signed call events that you map into the Jobber API — directly, or through a workflow tool like Zapier. Our native, one-click integrations today are Google Calendar, Google Sheets, HubSpot, Slack, Outlook, and Calendly.

I.What it does

Six things this integration handles for you

Missed calls become work requests

A Jobber pipeline starts with a request. OnCallClerk captures the caller, the job, and the address, then feeds a new client and work request into Jobber so your quote flow begins on its own.

Create and match clients

Using the Jobber API, the call payload can match an existing client by phone or create a new one — no duplicate client records, no re-typing contact details.

Qualify before it reaches you

The agent asks the questions you would ask — property type, job scope, timeline, budget range — so the request that lands in Jobber is worth quoting, not a tire-kicker.

Route the right jobs

Map service types to the right team, territory, or request category so a lawn quote and a one-off haul-away do not end up in the same undifferentiated pile.

Every request carries context

The transcript, recording, and an AI summary ride along with each request, so whoever builds the quote already knows what the customer described on the phone.

Book the visit when it fits

For jobs that need an on-site quote, the agent can book straight into your Google Calendar and note the assessment request in Jobber for follow-through.

II.Setup

Four steps from signed webhook to work request

01

Turn on webhooks

Enable outbound webhooks in your dashboard for call.completed, lead.captured, and booking.created. Each is a signed POST with the full structured call payload.

02

Point them at Jobber

Route the webhooks into the Jobber API through your own endpoint, a workflow tool like Zapier or Make, or a small middleware that maps fields to Jobber clients and requests.

03

Map fields and services

Decide how captured data becomes a Jobber client and work request, which service types map to which categories, and which calls should create a request versus a note.

04

Test end to end

Place a test call, watch the webhook fire, and confirm the client and work request appear in Jobber. Adjust the mapping and retry until it is clean.

Full payloads and event types are in the REST API & webhook reference. Want the simplest possible start? Log leads to Google Sheets and import into Jobber on your own cadence.

IV.FAQ

Common questions

Is this a native, one-click Jobber integration?

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No. OnCallClerk connects to Jobber through webhooks and the Jobber API. You point our signed call-event webhooks at your endpoint — directly, or through a tool like Zapier or Make — and map the data to Jobber clients and work requests. Our native, one-click integrations today are Google Calendar, Google Sheets, HubSpot, Slack, Outlook, and Calendly.

What gets created in Jobber after a call?

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Typically a matched or new client and a work request populated with the job type, address, and details the agent captured, plus the transcript and summary as context. The exact objects depend on how you map the webhook payload to the Jobber API.

Can it book an on-site quote visit?

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Yes. For jobs that need an assessment, the agent can book the visit into your connected Google Calendar and record the request in Jobber, so scheduling and your job pipeline stay in sync.

Do I need a developer for this?

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A one-time setup by someone comfortable with the Jobber API or a workflow tool like Zapier gets you a clean production flow. After that it runs unattended. If you would rather not build it, we can help scope the mapping.

Why not rely on Jobber's online request form?

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The form only captures people willing to type. A large share of home-services customers still call — and if no one answers, they call the next company. OnCallClerk answers that call and turns it into the same kind of request your form would have created.

Never let a quote start as a voicemail

Sign up, wire the webhook into Jobber, and turn the calls you miss on the job into work requests waiting for you when you get back to the truck.