AI receptionist for Housecall Pro
Housecall Pro keeps your jobs, scheduling, and payments in your pocket — but it does not answer the phone when your hands are on a wrench. OnCallClerk picks up every call, qualifies the job, and pushes a customer and job into Housecall Pro through webhooks and the Housecall Pro API.
How this connects, honestly: This is a webhook and API integration, not a one-click native connector. OnCallClerk fires signed call events that you map into the Housecall Pro API — directly, or through a workflow tool like Zapier. Our native, one-click integrations today are Google Calendar, Google Sheets, HubSpot, Slack, Outlook, and Calendly.
Six things this integration handles for you
Answer while you are on the tools
Housecall Pro keeps your jobs and payments on your phone, but it cannot pick up when your hands are full. OnCallClerk answers, qualifies the caller, and hands the job back to you as a clean record.
Create customers and jobs
Through the Housecall Pro API, the call payload can match or create a customer and open a job or estimate with the service type, address, and problem described on the call.
Complement your online booking
Your Housecall Pro booking widget captures the people who click. OnCallClerk captures the people who call instead — and drops them into the same pipeline.
Screen and prioritize
The agent separates real jobs from price-only tire-kickers and flags urgent work, so what reaches Housecall Pro is worth scheduling.
Context on every job
The transcript, recording, and an AI summary travel with each record, so you roll up to the job already knowing what the customer needs.
Book the slot in your calendar
For jobs that need a set time, the agent can book straight into your connected Google Calendar and note the job in Housecall Pro so scheduling stays in one place.
Four steps from signed webhook to a job
Turn on webhooks
Enable outbound webhooks in your dashboard for call.completed, lead.captured, and booking.created — each a signed POST carrying the full structured call payload.
Point them at Housecall Pro
Route those webhooks into the Housecall Pro API through your own endpoint, a workflow tool like Zapier or Make, or a small middleware that maps fields to customers and jobs.
Map fields and job types
Decide how captured data becomes a Housecall Pro customer and job, which service types map where, and which calls create a job versus just a note.
Test end to end
Place a test call, watch the webhook fire, and confirm the customer and job show up in Housecall Pro with the right details. Tune the mapping and retry.
Full payloads and event types are in the REST API & webhook reference. Want the simplest start? Capture leads to Google Sheets and import into Housecall Pro on your own schedule.
Owner-operators and small crews on Housecall Pro
When you are the technician and the office at the same time, the phone is the first thing to slip. This catches every call and keeps your job list full.
HVAC contractors
No-heat calls captured mid-job and pushed in as urgent jobs to schedule next.
Read morePlumbers
Leak and clog calls qualified and dropped into Housecall Pro while you are under a sink.
Read moreElectricians
Service calls captured with the fault described, ready to price when you are back.
Read moreCleaning companies
Recurring and one-off clean requests logged without pausing the crew.
Read moreLocksmiths
Lockout emergencies flagged urgent and routed straight to you.
Read moreMobile detailing
Bookings captured mid-detail and added to your Housecall Pro job list.
Read moreCommon questions
Is this a native, one-click Housecall Pro integration?
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What gets created in Housecall Pro after a call?
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I already use Housecall Pro online booking — why add this?
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Can it book a job into a specific time slot?
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Do I need a developer to wire this up?
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Related guides, use cases, and integrations
Keep your Housecall Pro job list full
Sign up, wire the webhook into Housecall Pro, and turn the calls you cannot answer on the job into customers and jobs waiting in your queue.